1 ·What this policy covers

This Privacy Policy explains how Jobless collects, uses, and protects your personal information when you use our services. By using Jobless, you agree to the practices described in this document.

This policy applies to all users — Free, Pro, and University plan members — across our website, web application, and email communications.

2 ·What we collect

We collect only the information necessary to provide the service. Specifically:

• Account data — your email, username, password hash, and authentication method.
• CV and application content — the resumes, cover letters, job descriptions, and interview answers you submit to the platform.
• Usage data — feature usage counts, generation events, and timestamps required for free-tier limits and billing.
• Device data — browser type, IP address, and approximate location, used only for fraud prevention and analytics.

3 ·How we use your data

Your data is used to operate the service you signed up for — generating tailored CVs, scoring interview answers, and tracking your applications. We do not sell your data, share it with recruiters, or use it to train third-party AI models.

Anonymised, aggregated metrics may be used to improve our scoring models and publish industry reports.

4 ·Your rights

Under GDPR and UK data protection law, you can request a copy of your data, correct it, delete it, or export it at any time. Account deletion is permanent and processed within 30 days, including backup purges.

5 ·Contact

For any privacy-related question, write to privacy@jobless.app. We aim to respond within 5 business days.

1 ·Acceptance of terms

By creating a Jobless account or using any part of the service, you agree to these Terms of Service. If you do not agree, you may not use the service.

2 ·Your account

You're responsible for keeping your login credentials secure and for the activity on your account. You must be 16 or older to create an account.

3 ·Subscriptions and billing

Pro subscriptions renew automatically until cancelled. You may cancel at any time from your account settings — your access continues until the end of the paid period. Annual subscriptions are non-refundable on a pro-rata basis.

4 ·Acceptable use

You agree not to use Jobless to:

• Submit content that violates intellectual property rights.
• Attempt to reverse-engineer or scrape the service.
• Create accounts in bulk or share account credentials.
• Use the service to generate content that defrauds an employer.

5 ·Termination

We may suspend or terminate accounts that violate these terms. You may delete your account at any time from your settings page.

1 ·What we use

Jobless uses a small number of essential cookies for authentication, session management, and basic analytics. We do not use third-party advertising trackers or social-media pixels.

2 ·Your choices

You can disable non-essential cookies in your browser settings or via our cookie banner. Disabling essential cookies will prevent the service from working correctly.

1 ·Scope

This Data Processing Addendum applies to institutional customers (universities, career centres) using Jobless under a University plan. It supplements the Terms of Service and reflects the parties' obligations under the GDPR.

2 ·Roles

Jobless acts as a Processor for institutional cohort data and as a Controller for the individual user data submitted by students using their own accounts.

3 ·Sub-processors

A full list of approved sub-processors is published at jobless.app/legal/subprocessors and notified to customers 30 days in advance of any change.